Collections
Simple & Fair Loan Recovery Services.
Jiwambe offers robust debt management services, including the purchase of Non-Performing Assets (NPAs) and the execution of sophisticated digital debt collection protocols.
Our focus is on maximizing asset recovery and ensuring full regulatory compliance for our clientele in the financial and corporate sectors.
Our Specialization: Focused on Financial Institution Needs
Building on our specialization, Jiwambe concentrates its debt recovery and NPL acquisition efforts solely on Microfinance Institutions (MFIs), Banks, and asset financing firms.
This focused approach enables us to cultivate in-depth understanding and create customized strategies for our partners’ specific needs. We are dedicated to navigating the complexities of these sectors while safeguarding both portfolio health and customer relationships.
Why Choose Jiwambe to Optimize Your Loan Recovery?
- Daily Payment Reminders: Automated daily reminders to borrowers, ensuring timely repayments without manual follow-ups.
- Fully Digitized Operations: End-to-end digital systems streamline the entire collection process, from payment tracking to real-time reporting, reducing administrative burdens.
- No Debt Harassment: Strict no-harassment policy, focusing on respectful, ethical engagement with borrowers while maintaining high recovery rates.
- Responsible Collections: Prioritizing sustainable repayment strategies, protecting both the lender’s portfolio and the borrower’s financial well-being.
- NPL Portfolio Purchases: Offering competitive purchase options for Non-Performing Loan portfolios, providing immediate liquidity.
- Advanced Analytics: Utilizing data-driven insights to optimize collection strategies and improve recovery rates.
Our Approach: Efficiency, Ethics, and Data
Our collection approach at Jiwambe integrates advanced data analytics with established industry best practices to provide professional and results-oriented services.
We focus on enhancing recovery performance for businesses and financial institutions while prioritizing the preservation of customer relationships through compliant and equitable debt resolution.
Our team is rigorously trained in ethical and professional engagement to ensure a positive interaction throughout the collection process.
FAQs (Frequently Asked Questions)
Professional recovery of unpaid debts, ethical follow-up, debtor engagement, and credit advisory.
SACCOs, MFIs, lenders, property managers, and businesses with overdue client accounts.
No harassment. We focus on negotiation, education, and structured recovery — not threats.
Jiwambe boasts consistent high recovery rates.
Consumer credit, asset financing, rent arrears, mobile loans, and business receivables.
Yes, bulk debtor account submission is supported.
Varies by case, but typically within the first 30 days of active recovery.
We do not charge any upfront fees.
Jiwambe investigates, presents documentation, and works to resolve disputes before legal action.
